At Nsikacart ("Company," "we," "us," or "our"), we respect your privacy and are committed to protecting your personal data. This Privacy Policy outlines how we collect, use, and safeguard your information when you visit our Platform, especially regarding new engagement features and seller communications.
1. Information We Collect
We collect information that you voluntarily provide when you register, create a listing, interact with listings, or contact us:
- Account Data: Name, email address, phone number, and password.
- Profile Data: Profile pictures, location, and bio information you choose to provide.
- Listing Data: Information about products you sell, including descriptions, prices, and photos.
- Engagement & Wishlist Data: Records of products you save or add to wishlists, along with interaction timestamps.
- Contact Consent Records: Explicit opt-in preferences ("Let seller contact me") allowing verified sellers to contact you regarding saved items.
- Usage & Analytics Data: Information on how you interact with our Platform, including IP addresses, browser types, device identifiers, activity logs, and recommendation impression events.
2. How We Use Your Information
We use the collected data for various purposes, including:
- Providing and maintaining our Platform.
- Facilitating direct seller-buyer communications when explicit opt-in consent is granted on saved items.
- Personalizing product recommendations and calculating platform engagement trends.
- Notifying you about changes to our services or platform announcements.
- Providing customer support and allowing you to participate in interactive features.
- Monitoring platform usage, detecting technical anomalies, and preventing fraudulent or abusive behavior.
3. Disclosure of Data
We do not sell your personal data. Your information is shared only in the following business contexts:
- Public Display: Information in your product listings (name, location, phone) is visible to other users to facilitate marketplace transactions.
- Consented Seller Lead Sharing: When you save a product and explicitly check "Let seller contact me", your contact details (such as WhatsApp/phone or email) are shared with that specific verified vendor to facilitate a direct transaction. If consent is not given, your save remains completely anonymous.
- Service Providers: We may employ third-party companies to facilitate our service (e.g., secure cloud hosting and analytics infrastructure).
- Legal Requirements: If required by law, we may disclose your personal data in response to valid legal requests by public authorities.
4. Data Security
The security of your data is important to us. We use industry-standard security measures, rate limiting, and access controls to protect your personal information. However, please be aware that no method of transmission over the Internet is 100% secure.
5. Your Rights & Consent Management
You have the right to access, update, or delete the personal information we have on you. Additionally, you have full control over your contact consent:
- Revoking Consent: You can revoke your seller contact consent for saved items at any time through your saved items list or account settings. Once revoked, sellers will no longer receive notifications or leads regarding your wishlisted items.
- Account Deletion: You can request full deletion of your account and associated engagement history directly within your dashboard or by contacting support.
6. Cookies and Tracking
We use cookies and similar tracking technologies to track activity on our Platform, store session tokens, and remember user preferences. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent.
7. Changes to This Policy
This Privacy Policy is effective as of the date stated above and will remain in effect except with respect to any changes in its provisions in the future. We will notify you of any changes by posting the new Privacy Policy on this page.
8. Contact Us
If you have any questions about this Privacy Policy, please contact us at privacy@nsikacart.com.